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I have a 64-bit Windows 7 OS with Firefox 4.0.1 and I installed the latest version of flash (11.5.502.110). When I go to verify the installation on Adobe websites like http://helpx.adobe.com/flash-player.html the display is blank, no box and no information about the Adobe Flash versions. This problem isn't with the recent upgrade installation of Flash, I've been having the problem with older releases of Flash but I hadn't thought to debug the problem since I simply use a different browser when it doesn't in Firefox. I have tried the firefox debugging steps and no luck with that either.
Anything anyone can do to help?
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Hi,
Installing Flash Player in Internet Explorer doesn't install Flash Player in Firefox. I think this could be the issue here.
Could you please access the following page using Firefox and try installing Flash Player: http://get.adobe.com/flashplayer/
Thanks,
Sunil
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Hi
I had already done that but I did it again and still have the same results, nothing is displayed when i go to that verification web page.
Thanks
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Is the plugin (Shockwave Flash) enabled in Firefox?
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Yes, it is enabled and it displays the correct version.