3 Replies Latest reply on Jan 5, 2013 10:07 AM by Todd_Kopriva

    element 3D not showing up


      i am trying to use a model from element 3D and according to everywhere i have checked when i click OK in the scence setup it should bring the model into the AE preview window, but when i click OK it takes me back into AE and just displays a black screen instead of the model. when i go back into scene setup the model i had open is no longer open, this even happens with the basic shapes that come with element.


      i have checked the element help page and it says nothing about this, i checked my Graphics card agaisnt the supported ones and it was in the "very good" section. i have downloaded the free earth Project file from video copiolot but when i open it it displays everything except the element 3d earth.


      im using AE CS6


      i have no idea why this is happening so any help you can offer would be great.