4 Replies Latest reply on Nov 24, 2012 7:08 AM by Barbara B.

    Installed Elements 11, some graphics not loaded

    Irenedg

      I have installed Elements 11 on a windows7 64 computer , have already no 10 ,

      the graphics , like background, frames , and graphics , did not load ,each one has to be clicked to install?

      Shapes and text did install,

      what did I do wrong? had no problem with version 10

      Irene

        • 1. Re: Installed Elements 11, some graphics not loaded
          18qwer Level 3

          Well you need internet connection now, for one time atleast, to use those backgrounds, graphics and frames.

          In order to save the space on machines and reduce the download size of the software, Adobe has moved most of the content online. So if you have internet connected, just launch Editor, the thumbnails will start downloading in the background. So after some time you will see those items added in your Graphics panel.

          But those are just the thumbnails (which will have a blue strip on the top right side). In order to use them you need to download each individually. Just double click on the one you want to use.and it will be downlaoded (Needless to say that you will need internet connection for this).

           

          One Benefit - It save a lot of space on your system, because not use many use all the graphics.

          1 person found this helpful
          • 2. Re: Installed Elements 11, some graphics not loaded
            Irenedg Level 1

            Thank you for your help, Had no idea that version 11 would not install the graphics like in version 10 , would be a good idea if Adobe could let people know about this, have got all the thumbnails showing like you said ,

            thank you again

            Irene

            1 person found this helpful
            • 3. Re: Installed Elements 11, some graphics not loaded
              99jon Adobe Community Professional & MVP

               

              You should still see all the thumbnails. Only the graphics with the blue corners need downloading when you first use them.

               

              graphicsDownload.png

              1 person found this helpful
              • 4. Re: Installed Elements 11, some graphics not loaded
                Barbara B. Level 7

                Once you download them, you don't need an internet connection again. It would be nice if there were a "download all" button, but unfortunately you have to do it one at a time.