2 Replies Latest reply: Nov 25, 2012 2:26 PM by Bill@VT RSS

    Question in regards to going from Acrobat X to XI

    urdaddi Community Member
    urdaddi Nov 24, 2012 9:24 PM

      I know that when I upgraded from Acrobat 9 to Acrobat X, I was told that it was best to first un-install Acrobat 9 before installing Acrobat X.

       

      Is this the case in going from X to XI as well?

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        • 1. Re: Question in regards to going from Acrobat X to XI
          Sandeep V. Employee Hosts
          Sandeep V. Nov 25, 2012 4:46 AM (in response to urdaddi)

          Yes. It is not recommended to use multiple versions of Acrobat on the same OS. I'm afraid but this is to avoid the possible conflicts while accessing common files used by an older version and a newer version.

          • 2. Re: Question in regards to going from Acrobat X to XI
            Bill@VT CommunityMVP
            Bill@VT Nov 25, 2012 2:26 PM (in response to Sandeep V.)

            It is best to only have one, but starting with AAX, Acrobat was supposedly designed to try to make it and prior versions co-exist. The problem that remains is what one is called by Windows (probably in MAC too) to work with a PDF. Sometimes that has been an issue in Windows if you let part of AA remained active in the background (excluding AcroTray that is needed to run the printer). Also, Windows, defaults to a specific program (can be changed by right clicking and going to open with) that may not be the one you want.