9 Replies Latest reply on Nov 26, 2012 8:46 AM by Jim_Simon

    Why can't I view my video?


      I am new on PP CS6 (trial version). When I try to import my video file (.mov from a Canon XF professional movie camera) it tells me "codec missing or unavailable".  What codec do I need to fix this, or is there something else I can do to remedy this proble? I was thinking I might be able to convert these files to H264 files.  Is this true?  will it help?  The files are substantial in size (17-22 gigs) each - there are four.