2 Replies Latest reply: Dec 3, 2012 1:21 AM by hkjhht RSS

    Help!My Acrobat XPro crashed after I downloaded a pdf file but it saved itself as .ASPX

    hkjhht Community Member

      Hi,

       

      As said, I downloaded a pdf file from web and liked to save it , but it saved itself as .ASPX. I was unaware of this, then I found the saved files could not be opened by XPro, and within second, the XPro failed to boot up.

      I uninstalled the program, used the cleaning software, and tried to reinstall Acrobat X again. But this time, it did not work!

      Very frustrated!! The disk showed that I had the XPro installed and did not enable reinstallation.

      Please help, my assignment due day is coming!!!

       

      Attached the summary report:-

       

      installation error 26nov2012.jpg

      Many thanks in advance!

       

      hkjhht