1 Reply Latest reply on Nov 26, 2012 1:49 AM by domnic.rj23

    quick and guided areas have disappeared


      I purchased Elements 11 and then downloaded a set of free actions.  Now the quick and guided areas have disappeared.  The quided area on the right is nothing but a big black area.  Any ideas on where they have gone and how can I get them back?

        • 1. Re: quick and guided areas have disappeared
          domnic.rj23 Level 3

          I believe your swf files for quick and guided edits have been corrupted. The best way is to reinstall the product. Before installing again, make sure following folder and files have been deleted.

          • C:\ProgramData\Adobe\Photoshop Elements\11.0\Locale\<your locale>\Workflow Panels\ for windows  and  /Library/Application Support/Adobe/Photoshop Elements/11.0/Locale/<your locale>/Workflow Panels/ for Mac