Hi there, I can place a signature field in my PDF ok, but when the dialog box opens to select the signature I want to place it's greyed out so I can't see the UI to select anything. The buttons work fine. (See attached image). I've not had this issue previously with Acrobat 9.
Is this likely to be the security settings in the supplied file? Acrobat doesn't return any error, just a greyed out dialog box as per the image.
Could you please repair the product from the help menu? It seems like the plugin has got corrupted.
Also, ensure that the product is updated with the latest updates (9.5.2). Use Help Menu-> Check for udpates to install the updates.
Feel free to post back if it doesn't resolve the issue.