2 Replies Latest reply on Nov 29, 2012 8:37 AM by IsabellePED

    Captivate 5.5 for MAC stops recording without any error msg

    IsabellePED

      Hello,

       

      I have Captivate 5.5 for MAC on a MacBookPro with Lion 10.7.3.

       

      I use the automatic recording for blank project in automatic mode to record an application.

       

      I works OK for the first few slides but then stops without warning.

       

      I have no error message, the red framing of the application continues...  but when I close the project I realized I have only between 1 and 10 windows...

       

      I tried to do smaller and smaller project but it stops anyway...

       

      I've checked the zoom on the universal access settings like a user suggested and it's already turned off.

       

      I'm the admin of the machine.

       

      So far, only solution I've read was to switch to the windows version that doesn't have this bug... but I want to use it on my MAC!

       

      Thank you for any help you can provide,

      Isabelle