4 Replies Latest reply on Nov 30, 2012 9:20 AM by judylauwens

    CS5 - Loss of loaded presets


      Please can you tell me why I suddenly lose all my loaded presets and also preferences (like zooming with the mouse wheel).  I don't lose the presets altogether, but I have to go back and reload them again.  This doesn't happen all the time, only occasionally and I can't fathom out why.


      Any assistance would be appreciated.