-
1. Re: PPro CS6 hangs computer
John T Smith Nov 28, 2012 9:01 PM (in response to Bernie at Clarity)What I have read as a "sometimes" cure is to open a new project and then import the old into the new
-
2. Re: PPro CS6 hangs computer
Greg Baber Nov 29, 2012 1:16 PM (in response to John T Smith)John T Smith wrote:
What I have read as a "sometimes" cure is to open a new project and then import the old into the new
That's a standard troubleshooting step but it looks like you tried this already. You can also try using the Project Manager.
-
3. Re: PPro CS6 hangs computer
Bernie at Clarity Nov 29, 2012 3:52 PM (in response to Greg Baber)Yes, I made a new project and imported the old one. It locked up again when I tried to switch to a particular sequence.
I usually have 3 or 4 (or more) sequences when editing - one for each camera's footage, a "scratchpad" for testing or playing around with effects, and one called "assembly" where the actual edits happen.
This project locks the computer whenever I try to view the sequence containing camera 1's footage. Fortunately the "assembly" sequence seems to be OK - which is good, because I would NOT like to have to do it all from scratch. Maybe if I delete that sequence and create it again - it's just a container for viewing the footage from a particular camera, no great loss if it has to be deleted and recreated.
-
4. Re: PPro CS6 hangs computer
Bernie at Clarity Nov 29, 2012 4:53 PM (in response to Bernie at Clarity)Well, that worked for about 10 minutes
I removed all other sequences from the project, saved, exited, started again, and it was fine to begin with, but it locked up again while I was using JKL to jump forwards and backwards to choose an edit point. Had to power cycle the machine again.
Project manager is now trying to create a new trimmed project. I suppose I can also create a new project, and just import the sequence, instead of importing the entire project.
-
5. Re: PPro CS6 hangs computer
Bernie at Clarity Nov 29, 2012 5:36 PM (in response to Bernie at Clarity)Well, well, well. The brand new trimmed project hung after about 10 minutes. This time it hung in the midst of a save (not autosave). It also left bits of menu on the screen, so I thought "this time, I'll investigate the video driver".
Yep, it's the latest 306.97 from nVidia
Yep, the gamers' forums are full of "hang" and "freeze" complaints with this version. There are recommendations to adjust a few of the settings such as Power management mode from "adaptive" to "full performance" and multi-display/mixed GPU acceleration from "multiple display performance mode" to "compatibility performance mode", so I'll give those a try before rolling back the driver.
-
6. Re: PPro CS6 hangs computer
JSS1138 Nov 29, 2012 6:44 PM (in response to Bernie at Clarity)Given the stability of Windows 7, it's very, very difficult for a program to lock up the whole machine and cause you to hard reboot. That kind of situation is almost certainly indicative of a deeper level system problem somewhere. PP may be the trigger, but it's not likely to be the actual cause.
-
7. Re: PPro CS6 hangs computer
Bernie at Clarity Nov 29, 2012 6:50 PM (in response to Bernie at Clarity)OK - nearly an hour and no lockups. I changed the settings mentioned above, and it all seems fine - so far.
-
8. Re: PPro CS6 hangs computer
Bernie at Clarity Nov 29, 2012 6:54 PM (in response to JSS1138)That's what I thought - how could an application cause a hard lock? Anyway, it seems to be caused by the video driver - at least, following nVidia recommendations and changing a couple of settings has improved the situation - I haven't seen this kind of video driver/hard lock problem for a long time - probably in the days of WinXP service pack 1.
-
9. Re: PPro CS6 hangs computer
John T Smith Nov 29, 2012 8:55 PM (in response to Bernie at Clarity)>306.97 from nVidia
That driver causes problems with my nVidia GTX285 so I am using 296.10 with no problems




