I recently installed the Adobe Presenter 8 trial version to play around with the features within Powerpoint. I tried using the Video Creator to record some screen simulations as well as myself commenting it. I edited the video with fade-ins, zoom-ins and all that is possible but when I publish the project, the output video (mp4) is just black. It doesn´t matter if it´s published locally on my computer first or if I export it to Powerpoint.
In the project folder itself, I can see that all videos (me as a presenter and the recorded screen as seperate videos) are there along with all the xml files and they play just fine. If I want the Video Creator to publish it in just one file, I get a black screen and some piano audio playing along to it.
Does anybody have an indea what´s causing the problem? I have no ideas left. I tried de-installing and re-installing but that wouldn´t do anything either.
Any help is appreciated here.
Please update your video card driver by downloading the latest driver from your laptop/desktop manufacturer site.
If the issue is still not resolved, please email me (email@example.com) the system and GPU/Video Card specifications by following these steps :-
Send me both the screenshots.
Thanks for your quick response Vikram.
My graphic card seems to be up-to-date so I took the screenshots you asked for and send them to your email. Thanks for trying to help.