13 Replies Latest reply on Nov 29, 2012 7:32 PM by Jim_Simon

    Why can't I see my video but hear my audio?

    Mandla Bolekaja Level 1

      Working on a project for a client. Downloaded assets from ftp server onto my harddrive. I can see and hear all the clips when I click on them individually on my hard drive.

      When I open the project file he sent also via ftp that includes those clips, that I "Link Media" to assets that I have on my hard drive all I see in the CS6 project are green clips.

      Everything in the bins and on the timeline is green.  When I play the timeline or a clip in the bins I can hear the audio but I have no video just a green clip.

      Does anyone have a solution to this?

       

      Thanks

      Mandla