3 Replies Latest reply on Dec 1, 2012 3:34 AM by CraigCC

    Deploying Browser Based Help

    P Krishna Level 1

      Hi,

       

      We have generated a Browser Based help with RoboHelp 9.

       

      We want to deploy/configure the help in a server and give the URL of the same to the users to access. How this can be done. Kindly suggest.

       

      With thanks and regards,

      Krishna

        • 1. Re: Deploying Browser Based Help
          Jeff_Coatsworth Adobe Community Professional & MVP

          Which flavour of browser based help have you created? If it's WebHelp or B-B AIRHelp, it's as simple as either having RH generate and publish the help to the server or manually transfer the help output files (created in your project's \!SSL!\output\ folder) and calling the start page you've indicated in your SSL recipe when you generated the help.

          • 2. Re: Deploying Browser Based Help
            P Krishna Level 1

            Hi Jeff,

             

            We have created Browser Based AIR Help. So will it work out as simple as you have suggested for the Browser Based AIR help? Please clarify.

             

            With thanks and regards,

            Krishna

            • 3. Re: Deploying Browser Based Help
              CraigCC Level 2

              Krishna,

               

              You or your developers will need to deploy the help on a the server that the users will access it from. Basically that means copying all the the files from the SSL folder where you generated the Browser Based Air Help to the server (or as Jeff suggested publish the help when it is generated).

               

              You then simply give the users the link to the URL including the start up file (index.htm or whatever you have called it).

               

              It is good practice to povide a link from the software application to the help (using a Help button/link). This is something you'll need to work out with the developer as she/he will link to the same URL using a call from the program.

               

              I'd recommend thoroughly testing the links and content using all the browsers you need to support before giving out the link to the users.

               

              Kind Regards

              Craig