6 Replies Latest reply on Dec 6, 2012 6:59 AM by JMJarrige

    Problem of synchronization during the export


      My config: Windows 7, premiere elements 9
      The movie lasts about 4min, I have 3 video tracks and 3 audio tracks).
      The first exports were completed but since I made modififications of titration, nothing goes more.
      At the end of 2m30 of movie I 2 track sound move then become again synchronous.
      I'm looking for solutions since many hours without finding anything, so all the ideas are welcome.
      I already have to try several tracks among which the one was to return to the version 7 of quicktime because I know that with avid there are sometimes problems of export because of incompatibility of software and among others quicktime.
      Thank you in advance.


      I'm sorry if it's not clear but i'm french...

        • 1. Re: Problem of synchronization during the export
          the_wine_snob Level 9

          Welcome to the forum.


          Can you give us the complete specifications of your Video and your Audio files? The more info, the better.


          Also, can you tell us what Project Preset you chose, at New Project?


          Last, what is the Share/Export setting that you are trying to use?


          Thank you, and good luck,



          • 2. Re: Problem of synchronization during the export
            carowithoutjeunet Level 1

            I filmed with a camera Canon XA10.
            The regulations were 1920*1080 50I.
            The video files are in the .MTS (25 f/s).
            I have a track sound with the music in .MP3 and two track sound in the .MTS
            My regulation of project was HDV1920*1080 25 f/s for the video and 48khz for the audio.
            I tried all the possible formats of export but the one that I want is the MPEG2 1920*1080 25p.


            Thanks for answer so quickly.

            I need to go but i come back tomorrow to see if you had a idea to solve my problem.

            • 3. Re: Problem of synchronization during the export
              Steve Grisetti Adobe Community Professional

              Your camcorder is an AVCHD camcorder. Not an HDV camcorder. So you should set up your project for Full AVCHD 1920x1080.


              You should also have used the Premiere Elements Video Importer to get the video from the camcorder to your project. Is this how you go the video from the camcorder to the computer?


              Although certainly I'd recommend against trying to edit video from a $2000 professional camcorder on a $100 consumer video program. It may work -- but it may also be better suited for professional editing software like Premiere CS6 or Vegas Pro.

              • 4. Re: Problem of synchronization during the export
                the_wine_snob Level 9

                Also, with AVCHD, be sure to Copy over the entire folder structure from the camera's memory card, to your Computer, and then use Get Media from there. There are important elements in that folder structure, beyond just the AV files.


                Good luck,



                • 5. Re: Problem of synchronization during the export
                  carowithoutjeunet Level 1

                  I finally found the solution.
                  I deleted all the audio dissolves being in the part of the video where I had problems of synchronization and that worked.
                  I do not absolutely know why but in any case I do not have problem anymore.

                  To grisetti steve: I shall like having a better software of editing but having spent 2000€ in this camera, I am going to have to wait before spending 1000€ on the editing.

                  Thank you bill.

                  • 6. Re: Problem of synchronization during the export

                    Cela semble lie a un probleme d'imbrication video/audio au niveau de l'enregistrement, comme vous avez trouve

                    la solution, bravo.

                    It happens sometimes that something made inadvertingly on the timeline has consequeces not easy to detect.

                    To complete Steve's recommendations , and from my experience with Premiere Pro previous versions on Mac and Sony Vegas :

                    these tools have large capacities, but for personal usages they are complex to use, and a software like Premiere Elements

                    may be adapted : I use it on Mac and PC, same interface, basic functions available (transitions, titles, music, ...).

                    Caro, if you plan to edit your clips in 1080p mode, I think Premiere Elements 9 is only 1080i. I just have installed PREL11

                    last week, even if I have an HDV camcorder, I plan to swith to Full HD next year, and my version 9 has this limit.

                    Bon courage.