6 Replies Latest reply on Dec 6, 2012 4:55 AM by Steve Grisetti

    Why is aspect ratio correct in Mac OS and incorrect in Windows?


      I have just installed the Mac and Windows versions of Premiere Elements 11, but I have a problem with aspect ratio. Can anyone help or is this a bug with the Windows version?


      I imported movies clips from my Canon camcorder onto my iMac Mac OS 10.7.5 using the facilities provided by iMovie. I then added the imported media to my PE11 project timeline and the widescreen aspect ratio of 16:9 came out perfectly. My Canon camcorder can use widescreen for recording.


      I then imported the same movie clips from my Canon camcorder on my Toshiba Satellite laptop (widescreen display) Windows 7 Pro. I then added the media to my PE11 project timeline and the video displayed squashed into a 4:3 aspect ratio instead of 16:9 aspect ratio.


      Why does the Windows version of PE11 do this? Is there a solution to making my Windows version import the correct aspect ratio for widescreen automatically?


      I cannot change the aspect ratio in project settings using Edit > Project Settings > General as suggested by the Adobe help pages.


      I do know how to successfully change the aspect ratio to D1/DV PAL widescreen using Expert mode and then Interpret Footage in Project Assets before adding the media to the project timeline (this cannot be done in Quick mode). However, this step should not be necessary, especially when the Mac OS version interprets the widescreen aspect ratio correctly without a problem.


      Please help.