2 Replies Latest reply on Dec 3, 2012 3:22 AM by c.pfaffenbichler

    error 500:30


      Getting error message 500:30 when I try to open photoshop cs4 on mac with mountain lion. help

        • 1. Re: error 500:30
          Alec Molloy Employee Moderator

          Is there anything else that the error message displays? Could you take a screenshot of the problem?

          • 2. Re: error 500:30
            c.pfaffenbichler Level 9


            Are Photoshop and OS fully updated and have you performed the usual trouble-shooting routines (trashing prefs by keeping command-alt-shift/ctrl-alt-shift pressed while starting Photoshop after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved and making a note of the Preferences you’ve changed, 3rd party plug-ins deactivation, system maintenance, cleaning caches, font validation, etc.)?