8 Replies Latest reply on Dec 3, 2012 10:11 PM by kphoto editor

    Problem opening jpeg file after saving it from photoshop

    kphoto editor

      I have been using Adobe Photoshop Elements 4 for years and have had virtually no problems.  Today I edited a picture from windows "my pictures" file and after editng it in photoshop, I renamed it and saved it as a JPEG back to the original file.  It came in a an unopenable file.  What is wrong.  Just to note, recently I updated my Norton and used a Norton tech, who took conrol of my computer because of certain issues. She deleted some programs and I am wondering if certain drives were affected.  I reinstalled my Photoshop Elements 4 from my softward CD in hopes that would make a difference.  It did not.  What could be the issue?

       

      kphoto editor