Our agency created a PDF fillable form, and recently three respondants using Adobe Reader X (on PCs) have contacted us to say that the submit button is not working and they are unable to save the contents of the form to a file on their computer. The Forms Central Forum had said Adobe 8.0 or higher would support the fillable form, so we are surprised to be running into this. Has anyone else encountered this problem and found the solution? Is there a step we are missing? Thank you!
Having access to the fillable PDF form would help when investigating this issue. If possible, could you please send your PDF form to email@example.com?
We are having the same issue. We can save the forms but the submit button is not working with many email problems. It does work with Outlook and Yahoo, but nothing else lets the form submit.
@melissasnider : make sure that the form filler are using Adobe Acrobat, Adobe Reader or Acrobat Mobile to fill up the form. Any other PDF viewers doesn't support the submission functionality. More information can be found here : http://forums.adobe.com/docs/DOC-2653.
Hope this helps