5 Replies Latest reply on Dec 4, 2012 12:52 PM by Peter Spier

    Blue screen

    Joseph Petrov

      Repeated blue screens while using InDesign. Illustrator and Photoshop work OK, but Illustrator blue screened once. InDesign refused to install at first, but Tech Support managed to help me get it installed. Had to delete many folders before it would work.

       

      InDesign works for about ten minutes, then blue screen of death appears.

       

      New computer, Windows 7 Pro,  I7, 8GB RAM, no problems with any other programs. The hardware is solid.

       

      Is there a common reason for this problem? Any help is appreciated.