11 Replies Latest reply on Dec 9, 2012 9:59 AM by KimberlyGabriel

    Bald from tearing hair out: Printing Management Question

    KimberlyGabriel Level 1

      I have two printers: a very cheap Kodak All in One that I bought for photographs and a Canon i9900 that was not so cheap but is old-ish. I almost never print anything out. I have recently vowed to start printing stuff out. I bought new inks for the Kodak and missing inks for the Canon. Disaster. After using every maintenance tool and tip available for the Kodak it advised me that I needed a new print head. (It also advised me that it had printed a grand total of 120 pages since I bought it. I have chosen not to ship it for repair but will ship it to the curb for the next person lured by the claim of "save on ink". Will tape note on top stating that brand new inks are in there, if whoever can make it go can make it go, may the force be with them). I am more hesitant to be so cavalier with my Canon. I have also done all maintenance available such as deep cleaning etcetera. My problem is that my prints are horrible. Either off colour or miscoloured. I am unsure whether I should be letting PS or the printer manage the colour. Neither seems to work. I am thinking of deleting my preferences? But again, unsure because it doesn't print well from iPhoto, either so that seems to be a printer rather than a software thing?

       

      Basic question: In your opinion (you being whoever is kind enough to try to help) should I just buy a new printer and start all over or should I struggle on? And if I should struggle, do you suggest deleting preferences?

       

      I am running Mac Mountain Lion on an iMac--I don't think the specs have anything to do with the printing per se.

        • 1. Re: Bald from tearing hair out: Printing Management Question
          Curt Y Level 7

          It could be that your printer drivers have not been updated for Mt. Lion.   Since they are old they may never be updated.  Since on a Mac, believe you are at mercy of Apple as you can not update drivers from the web site.  At least that is the way it is with video drivers.  If that is the case, and I am no expert on this, you might save the rest of your hair if you bought a new printer.

           

          Go the the Kodak and Canon websites and see what they have for printer drivers for Mt. Lion.  If they have none you know what to do. If there are some then check the OS to see if Apple has included them.  Hope this helps.

          • 2. Re: Bald from tearing hair out: Printing Management Question
            Level 5

            Curt,

             

            The printer driver situation on the Mac is nothing like the one with video card drivers.

             

            Printer drivers for the Mac and their updates are supplied directly to the users by every printer manufacturer individually.

             

            Why Apple decided not to allow the same for video drivers is beyond comprehension.

            • 3. Re: Bald from tearing hair out: Printing Management Question
              Level 5

              On the other hand, Mac OS 10.8.x richly deserves its popular sobriquet:  Mountain Poop. 

              • 4. Re: Bald from tearing hair out: Printing Management Question
                KimberlyGabriel Level 1

                To further clarify: I have checked and updated both firmware and software for both printers and both are fully updated. Yes, I admit that both iPad 3 and Mountain Lion are the first time I have ever had cause to consider Apple in an extremely negative way but that is all kind of beside the point. My next step is going to be to print the items in question from another printer altogether. If there are still problems, then I would say that somehow I have embedded nutty stuff in them through sheer inadvertence (obviously I wouldn't have a clue how to do it on purpose). If they print fine, then back to the drawing board and I will try stripping out preferences in PhotoShop and keep on troubleshooting.

                • 5. Re: Bald from tearing hair out: Printing Management Question
                  Gernot Hoffmann Level 3

                  Kimberly,

                   

                  each printer comes with a couple of built in test pages, maybe text, an image

                  and patterns. An inkjet should contain nozzle check patterns.

                  I would try these tests first.

                  The next step would printing external pages which were designed for printer

                  tests, for instance p.4 of this doc:

                  http://www.fho-emden.de/~hoffmann/a3gencolorhigh.pdf

                   

                  Best regards  --Gernot Hoffmann

                  1 person found this helpful
                  • 6. Re: Bald from tearing hair out: Printing Management Question
                    KimberlyGabriel Level 1

                    Thank you. I have done the test pages for my printer and they seem fine. I am going to try your link tonight after work and see if that nails it. Much appreciated.

                    • 7. Re: Bald from tearing hair out: Printing Management Question
                      ssprengel Adobe Community Professional & MVP

                      I don’t have a Mac nor an i9900, but looking at Canon’s driver page for the i9900, the last OS that Canon has drivers for is 10.6 Snow Leopard.  With 10.7 Lion, it says there is nothing available, but doesn’t say if the printer works or doesn’t work.  If you switch the OS-selector to Mountain Lion, it says:  “Your model is not supported with OS X v10.8 Mountain Lion.”

                       

                      http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/i_series/i9900#Drive rsAndSoftware

                       

                      So the suggestion to buy a new printer may be a more satisfying option, and instead of putting the printer on the curb, just put it up on CraigsList.  It may still work with Windows.  And instead of blaming Apple, realize that the printer became obsolete during its period of non-use and Canon has quit rewriting drivers for it for the newer Mac operating systems.

                      1 person found this helpful
                      • 8. Re: Bald from tearing hair out: Printing Management Question
                        KimberlyGabriel Level 1

                        ssprengel, thank you for your reply-- it seems to me like a new printer should be under the tree this year. But please note I do not blame Apple at all for my woes with the printer. I said that until iPad 3 and Mountain Lion I was one of those people who very much admired Apple. Now,  not so much but I noted that that was off point.

                        • 9. Re: Bald from tearing hair out: Printing Management Question
                          TLL... Level 3

                          Tell Santa to look @Epson printers. Even though I shoot w/a Canon I've been very impressed with the Epson printer I use @work. Printer drivers are a shaky lot across all OS's so I'd make up my mind to hammer whatever you buy in the first few weeks of ownership. Shake out the bugs early, if things don't work you can act within 30-90 days and either return or replace under warranty...

                          • 10. Re: Bald from tearing hair out: Printing Management Question
                            KimberlyGabriel Level 1

                            I definitely have Epson on the list. Fortunately, my need for a wide printer no longer exists so I don't think that this is going to be quite the dent the Canon was in the pocketbook. Even better, I hope to get something with wireless capability (I will take slow or whatever over the insane amount of cords I have got going on). Thanks all, you have enabled me to get to where I wanted to go. Now, to find Santa...

                            • 11. Re: Bald from tearing hair out: Printing Management Question
                              KimberlyGabriel Level 1

                              Just a quick follow up.  I ended up buying an Epson Stylus R2000. I didn't want to spend much more than this given my abysmal printer performance to date. I checked before I bought and it supported Mountain Lion. A bit more fooling around to get it installed because of the OS but with some support from Epson, it is up and running wirelessly (too darn big to go anywhere on a desk, it needs to be wireless!). I am reporting back for two reasons: firstly to say that I have been reading everything I can, including the excellent links in this thread, to wrap my mind around colour management. It is extremely difficult for me to grasp but I keep pounding it in. My last project which had a timeline left me a nervous wreck so I am trying to get it before I face another deadline. I am not quite there yet but at least I now have PS advise me if the source image has a different colour source than my monitor: this alone has improved things beyond belief. I am a little peeved at myself for having turned that warning off. Secondly, I am "hammering" the new printer, as advised. I am playing with all of the different options (always with the basic colour management articles at hand) and at least my prints are recognisable and pretty darn close to what I want/expect. This is all scary stuff for me but I am determined to get it working for me at the level I want (ardent hobbyist). I would like to thank everyone who replied. You made me get up off my butt and apply myself. Thanks!