3 Replies Latest reply on Dec 6, 2012 8:16 AM by Mylenium

    Crash on Startup


      My PS CS6 extendesd often crashes at startup and do not find any solution. i´m using Windows 7 Ultimate 4GB Ram 64 bit Intel Core 2 Duo CPU

        • 1. Re: Crash on Startup
          c.pfaffenbichler Level 9


          Are Photoshop and OS fully updated and have you performed the usual trouble-shooting routines (trashing prefs by keeping command-alt-shift/ctrl-alt-shift pressed while starting Photoshop after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved and making a note of the Preferences you’ve changed, 3rd party plug-ins deactivation, system maintenance, cleaning caches, font validation, etc.)?

          • 2. Re: Crash on Startup
            eaki Level 1

            Thanks for your answer .

            What do you mean with usual trouble-shooting routines and where can I find Information about?

            • 3. Re: Crash on Startup
              Mylenium Most Valuable Participant

              He means what he says: Update your operating system via Windows Update, reset the preferences using teh magic keystroke, update all critical drivers for graphics card, printers, scanners, reset your color management to eliminate defective colro profiles from the equation...