1 Reply Latest reply on Dec 4, 2012 9:44 AM by John T Smith

    Can-t install PRE10 under Windos8 Pro

    leidan1

      it says directly  that the installation files is not for 64-bits (is that windows8 pro ?) - can I do anything about that ?

        • 1. Re: Can-t install PRE10 under Windos8 Pro
          John T Smith Adobe Community Professional & MVP

          Windows 8 Pro comes in 32bit OR 64bit... which one do you have?

           

          If you have Win8 Pro 64bit, you need to use the install disc for 64bit, not 32bit

           

          If you do not have a 64bit install disc, you MIGHT be able to install by manually going to the disc and running the install (setup?) program by right clicking and choosing compatibility mode

           

          Since I do not have Win8, I do not know exactly what options are available for compatibility mode

           

          Back at http://forums.adobe.com/community/premiere_elements there is a notice at the top of the page that says that PreEl 11 has been certified for Win8... but the notice does not say anything about version 10