20 Replies Latest reply on Oct 7, 2014 1:00 AM by RVZhijn

    Adobe Presenter 8 Video Creator crashes when publishing

    jenniferjtong

      After capturing a video and demonstration using Presenter Video Creator, I am able to edit the video, choose whether I show talking head, demo, or both.  The program seems to record everything as I would expect.  However, when I attempt to publish, it goes to 5% and then gives me this error: "Application encountered an internal error."  It does not matter if I try to publish to my computer, adobe connect, or anything else.  I see so many great possibilities for this product, but if I can't publish, then it is completely useless to me.  Does anyone have a fix for this?

       

      Adobe Presenter Video Creator version: 8.0.1.260, 64-bit

       

      Thanks,

      JJ