1 Reply Latest reply on Dec 6, 2012 3:06 AM by Peter Grainge

    Displaying Web Help to Users in a Popup Window vs on a Separate Browser Tab


      I created Help for a Web application. The Help opens in a separate tab in the browser instead of in a popup window. One reviewer thinks it would be better to have the Help in a popup window so that the user can view work in the app alongside the opened Help. The audience is not a highly sophisticated user group. Any opinions out there from experience you have had? Can you give me pros/cons for either method?