4 Replies Latest reply: Dec 7, 2012 1:59 AM by Peter Grainge RSS

    Index Problem, urgent!

    Selina2012 Community Member

      I have a question about the Index page number of the word document generated from its corresponding robohelp.

      Eg, the word XXX listed in robohelp index has three topics displayed below which indicate 3 topics have been linked to this index keyword (and 3 page numbers should be displayed in its word document? ). But when I generate the word document and look at the index, I found only one page number showed after the index keyword XXX. So what about the other two topics? Shoudn't there be three page numbers as well? I am puzzled

        • 1. Re: Index Problem, urgent!
          RoboColum(n) MeganK

          Hi Selina2012 and welcome to the RH forums.

           

          Can I safely presume that you are producing Word output using the Printed Documentation single source layout in RoboHelp HTML? It certainly sounds like the case. It would also be useful if you can tell us what version of RoboHelp you are using.

           

          I don't have a lot of knowledge of using Indexes in Word and whenever I have generated a Word file from my RoboHelp source I've never produced an index. However I would expect that if a keyword has three topics associated with a keyword that all three would be brought across into the Word file. Have you tried right clicking on the index in the Word file and updating it? If this doesn't work, I suspect you'll have to start looking into the field codes inside your word file to see what is going on.

          • 2. Re: Index Problem, urgent!
            Selina2012 Community Member

            Dear sir,

                   Thank you for your kind reply! The one I am using is actually Adobe RoboHelp 9. I tried what you said, but it does not work. Is there anyone who is more experienced in Robo Index?

             

            Best regards,

            Selina

            • 3. Re: Index Problem, urgent!
              Peter Grainge CommunityMVP

              Colum's point is are you working with RoboHelp for Word 9 or RoboHelp HTML 9?

               


              See www.grainge.org for RoboHelp and Authoring tips

               

               

              @petergrainge

              • 4. Re: Index Problem, urgent!
                Peter Grainge CommunityMVP

                In RoboHelp HTML 9 I am seeing multiple pages listed.

                 

                First, are all the topics below the keyword in the index window actually in the printed document? They could be excluded by a build tag.

                 

                Second, have you tried right clicking to the right of the index and selecting Update Field?

                 


                See www.grainge.org for RoboHelp and Authoring tips

                 

                 

                @petergrainge