Try making a direct shortcut for the Organizer and Editor. Make sure you have the correct file path as there is more than one exe file. You can then launch the programs directly from the desktop bypassing the welcome screen. This is generally better as the welcome screen leaves background processes running.
Right click anywhere on the desktop and select New >> Shortcut
Then click the browse button and navigate to:
"C:\Program Files (x86)\Adobe\Elements 10 Organizer\PhotoshopElementsOrganizer.exe"
Then click Next; then click Finish
Thanks. Just tried that and it still pops up with the message "Elements 10 Organizer has stopped working" and then the program closes.
The Organizer preferences may have become corrupted, needing to be automatically re-built on a re-start.
Click the Start Button and then your user name (in place of mine) and navigate to:
C: Users >> 99Jon >> AppData >> Roaming >> Adobe >> Elements Organizer >>10.0 >> Organizer
Delete the PSA file (with key symbol) and delete Status.dat
After deleting these two files re-start the program
AppData may be a hidden system file. See the link to reveal hidden files.
Thanks. Just tried that. Still crashed.
Why are you not using Lightroom as your primary file manager with the PSE Editor set up in Lightroom preferences for external editing.
Have you tried selecting a thumbnail in the Library and presing Ctrl+E?
I do use LR3 as my primary file manager for images. I bought Elements Premiere for the video capabilities, but have never been able to successfully use it. Big waste of money. LR doesn't import my video when it is mixed in with images, which is dangerous since I could forget to take a separate step for the video sometime.
OK I can understand using Organizer for video as the auto-analyzer enables the use of the smart tools for audio and vision in Premiere Elements.
Are you able to launch the Organizer successfully from Premiere? Try launching Premiere Elements and testing from a blank canvas by selecting New Project and choosing a name like Test. Then Click Get Media >> Elements Organizer
Let us know if that makes any difference.
The only other suggestion is to start a new catalog for your video files
File >> Catalog >> New
If you have a very large catalog of stills in Lightroom, avoiding duplication in PSE would make running the smaller Organizer catalog more efficient.
Thanks for the help. I tried goign straight to Premiere, but when I "get media" from Organizer it again crashes.
I have completely reinstalled this program suite, and selected to forget my preferences each time. Somehow I suspect that Adobe does not perform a clean uninstall, which removes every trace of the program ever having been on your system, because when I attempt to use Organizer, I briefly see some previous files and projects from earlier versions of Elements. Too bad the whole suite seems to be dependent on Organizer.
I still have this problem sadly. Has anyone ever found a third party app that runs a "clean uninstall" of elements?
I have similar problems, but with PSE11. The editor launches when I access it directly, but organizer starts up for five seconds, then quits automatically. No error messages. The welcome screen never launches. The PSA and Status.dat files do not exist at all. I have had these problems since I upgraded from PSE10 in early October last year, so this has been a great disappointment. The program has been uninstalled and reinstalled several times from the DVD. I still run PSE10, which works in a way. The organizer only launches once, if I quit I have to reboot before launching it again. There must be something fundamentally wrong in the program giving so many users serious problems.
I have not tried the Cleaner Tool. If I run the program and want to clean my PSE11 installation, will the PSE10 installation and the catalog remain intact, or will all PSE versions and catalogs be uninstalled? Øivind