4 Replies Latest reply: Dec 6, 2012 11:22 AM by cfhiser1 RSS

    I cannot get CS6 to recognize my Sony DCR-TRV340 camera for capturing video from that camera.  CS6 c

    cfhiser1 Community Member

      I cannot get CS6 to recognize my Sony DCR-TRV340 camera for capturing video from that camera.  The CS6 capture box keeps putting up a message that capture device is off line.  The Sony DCR-TRV340 camera is not listed in the CS6 Device Type  list in the CS6 DV/HDV device control settings box of Sony cameras.  I've downloaded what I think are the correct drivers for the TRV340, and when I plug the camera into the computer, the computer shows it listed in the devices and printers box, but CS6 will not recognize it.  Do I need to install these drivers into a specific folder in the CS6 program?  If so, where do I find these drivers in the windows 7 professional operating system, and into which CS6 file folder would I copy them to?