5 Replies Latest reply: Jan 24, 2013 11:51 AM by brunsona RSS

    Internal software error cpp, line 214 - creating subtitles failed / please help

    Michalek1478 Community Member

      Hello,

       

      it a pretty toutgh expierience trying to create my first dvd with Adobe,

      I have to hand it over this Friday, in some 12 hours,

      and there is another issue I have to cope with:

       

      1. I have the project ready, I check for errors and there are no.

      2. My project has 2 two timelines (movie and soundtrack) and subtitles in 7 languages. All already transcoded.

      3. I press build DVD.ISO and here comes the wonderful Adobe greeting: Internal software error. File Spec: cpp, line 214. I clik ok and the other window appears happilly informing me that creating subtitles failed. And creating of thesee subtitles was the only reason I started using Adobe Premiere Pro and Encore

       

      Could you please help me, I am going slightly crazy with it. How can I resolve this issue. I tried to look at the forum, but did not find the solution. Neither @ google.

       

      Best regards,

      Michal