1 Reply Latest reply on Dec 11, 2012 1:26 AM by ludolef78

    flash builder 4.7 crashes on start

    ludolef78

      I am a creative cloud customer. And i was working on flash builder 4.6 without any problem. Today i was notified that i can install 4.7. And i did it.

      Unfortunately it doesn't work. It crashes on start and i don't know why. All other products work fine and previous version 4.6 worked fine also

       

      i have try to reinstall it but it hasn't resolved my problem and as a creative customer i can't manage to find the older version which works fine

       

      i have found this error log but honestly i can't really manage with this and don't know how to fix this

      #

      # A fatal error has been detected by the Java Runtime Environment:

      #

      #  EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x0000000077980895, pid=5260, tid=4900

      #

      # JRE version: 6.0_31-b05

      # Java VM: Java HotSpot(TM) 64-Bit Server VM (20.6-b01 mixed mode windows-amd64 compressed oops)

      # Problematic frame:

      # C  [ntdll.dll+0x50895]

      #

      # If you would like to submit a bug report, please visit:

      #   http://java.sun.com/webapps/bugreport/crash.jsp

      #

       

      ---------------  T H R E A D  ---------------

       

      Current thread (0x00000000005bf800):  JavaThread "main" [_thread_in_Java, id=4900, stack(0x0000000000030000,0x0000000000130000)]

       

      siginfo: ExceptionCode=0xc0000005, reading address 0xffffffffffffffff

       

      Registers:

      RAX=0x000000000012d838, RBX=0x0000000000000002, RCX=0x000000000012d908, RDX=0x000000000012d878

      RSP=0x000000000012d828, RBP=0x000007feebeba5f0, RSI=0x0000000000000020, RDI=0x0000000000000000

      R8 =0x0000000000124000, R9 =0x0000000000000003, R10=0x0000000000000000, R11=0x0000000000002176

      R12=0x0000000000000000, R13=0x0000000000000050, R14=0x0000000000000003, R15=0x00000000005bf800

      RIP=0x0000000077980895, EFLAGS=0x0000000000010202

       

      Top of Stack: (sp=0x000000000012d828)

      0x000000000012d828:   0000000000000202 000000007793b239

      0x000000000012d838:   000007fffffde000 0000000007882a00

      0x000000000012d848:   0000000000000007 0000000000000000

      0x000000000012d858:   000000000012da60 000000000012da90

      0x000000000012d868:   0000000000124000 0000000200000000

      0x000000000012d878:   0000000000130000 0000000000124000

      0x000000000012d888:   0000000002906f50 0000000000000000

      0x000000000012d898:   0000000000000000 000000000012e080

      0x000000000012d8a8:   0000000006d10290 000000006da0c38a

      0x000000000012d8b8:   0000000000000000 00000000b02664fd

      0x000000000012d8c8:   0000ffff000000c0 00000000005c0498

      0x000000000012d8d8:   000000000012e0b0 000000006da0cce3

      0x000000000012d8e8:   0000000002943110 0000000000000000

      0x000000000012d8f8:   000000000012da38 0000000000000000

      0x000000000012d908:   000000000012e150 00000000028d5b22

      0x000000000012d918:   00000000028d4ed0 0000000000000000

       

      Instructions: (pc=0x0000000077980895)

      0x0000000077980875:   d0 00 00 00 4c 89 a1 d8 00 00 00 4c 89 a9 e0 00

      0x0000000077980885:   00 00 4c 89 b1 e8 00 00 00 4c 89 b9 f0 00 00 00

      0x0000000077980895:   0f ae 81 00 01 00 00 0f 29 81 a0 01 00 00 0f 29

      0x00000000779808a5:   89 b0 01 00 00 0f 29 91 c0 01 00 00 0f 29 99 d0

       

       

      Register to memory mapping:

       

      RAX=0x000000000012d838 is pointing into the stack for thread: 0x00000000005bf800

      RBX=0x0000000000000002 is an unknown value

      RCX=0x000000000012d908 is pointing into the stack for thread: 0x00000000005bf800

      RDX=0x000000000012d878 is pointing into the stack for thread: 0x00000000005bf800

      RSP=0x000000000012d828 is pointing into the stack for thread: 0x00000000005bf800

      RBP=0x000007feebeba5f0 is an unknown value

      RSI=0x0000000000000020 is an unknown value

      RDI=0x0000000000000000 is an unknown value

      R8 =0x0000000000124000 is pointing into the stack for thread: 0x00000000005bf800

      R9 =0x0000000000000003 is an unknown value

      R10=0x0000000000000000 is an unknown value

      R11=0x0000000000002176 is an unknown value

      R12=0x0000000000000000 is an unknown value

      R13=0x0000000000000050 is an unknown value

      R14=0x0000000000000003 is an unknown value

      R15=0x00000000005bf800 is a thread

       

       

      Stack: [0x0000000000030000,0x0000000000130000],  sp=0x000000000012d828,  free space=1014k

      Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)

      C  [ntdll.dll+0x50895]  RtlCaptureContext+0x85

       

      Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)

      v  blob 0x000000000290707f

      j  java.util.jar.Attributes.putValue(Ljava/lang/String;Ljava/lang/String;)Ljava/lang/String; +13

      j  java.util.jar.Attributes.read(Ljava/util/jar/Manifest$FastInputStream;[B)V+301

      j  java.util.jar.Manifest.read(Ljava/io/InputStream;)V+21

      j  java.util.jar.Manifest.<init>(Ljava/io/InputStream;)V+28

      j  java.util.jar.JarFile.getManifestFromReference()Ljava/util/jar/Manifest;+60

      j  java.util.jar.JarFile.getManifest()Ljava/util/jar/Manifest;+1

      j  sun.net.www.protocol.jar.URLJarFile.isSuperMan()Z+9

      j  sun.net.www.protocol.jar.URLJarFile.getManifest()Ljava/util/jar/Manifest;+1

      j  java.util.jar.JarFile.maybeInstantiateVerifier()V+70

      j  java.util.jar.JarFile.getInputStream(Ljava/util/zip/ZipEntry;)Ljava/io/InputStream;+1

      j  sun.net.www.protocol.jar.JarURLConnection.getInputStream()Ljava/io/InputStream;+88

      j  java.net.URL.openStream()Ljava/io/InputStream;+4

      j  org.eclipse.osgi.baseadaptor.HookRegistry.mergeFileHookConfigurators(Ljava/util/List;Ljav a/util/List;)V+90

      j  org.eclipse.osgi.baseadaptor.HookRegistry.initialize()[Lorg/eclipse/osgi/framework/log/Fr ameworkLogEntry;+21

      j  org.eclipse.osgi.baseadaptor.BaseAdaptor.<init>([Ljava/lang/String;)V+29

      v  ~StubRoutines::call_stub

      j  sun.reflect.NativeConstructorAccessorImpl.newInstance0(Ljava/lang/reflect/Constructor;[Lj ava/lang/Object;)Ljava/lang/Object;+0

      j  sun.reflect.NativeConstructorAccessorImpl.newInstance([Ljava/lang/Object;)Ljava/lang/Obje ct;+72

      j  sun.reflect.DelegatingConstructorAccessorImpl.newInstance([Ljava/lang/Object;)Ljava/lang/ Object;+5

      j  java.lang.reflect.Constructor.newInstance([Ljava/lang/Object;)Ljava/lang/Object;+92

      j  org.eclipse.core.runtime.adaptor.EclipseStarter.createAdaptor()Lorg/eclipse/osgi/framewor k/adaptor/FrameworkAdaptor;+72

      j  org.eclipse.core.runtime.adaptor.EclipseStarter.startup([Ljava/lang/String;Ljava/lang/Run nable;)Lorg/osgi/framework/BundleContext;+65

      j  org.eclipse.core.runtime.adaptor.EclipseStarter.run([Ljava/lang/String;Ljava/lang/Runnabl e;)Ljava/lang/Object;+34

      v  ~StubRoutines::call_stub

      j  sun.reflect.NativeMethodAccessorImpl.invoke0(Ljava/lang/reflect/Method;Ljava/lang/Object; [Ljava/lang/Object;)Ljava/lang/Object;+0

      j  sun.reflect.NativeMethodAccessorImpl.invoke(Ljava/lang/Object;[Ljava/lang/Object;)Ljava/l ang/Object;+87

      j  sun.reflect.DelegatingMethodAccessorImpl.invoke(Ljava/lang/Object;[Ljava/lang/Object;)Lja va/lang/Object;+6

      j  java.lang.reflect.Method.invoke(Ljava/lang/Object;[Ljava/lang/Object;)Ljava/lang/Object;+ 161

      j  org.eclipse.equinox.launcher.Main.invokeFramework([Ljava/lang/String;[Ljava/net/URL;)V+21 1

      j  org.eclipse.equinox.launcher.Main.basicRun([Ljava/lang/String;)V+126

      j  org.eclipse.equinox.launcher.Main.run([Ljava/lang/String;)I+4

      v  ~StubRoutines::call_stub

       

      ---------------  P R O C E S S  ---------------

       

      Java Threads: ( => current thread )

        0x0000000005f80800 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=2912, stack(0x0000000006af0000,0x0000000006bf0000)]

        0x0000000005f78800 JavaThread "C2 CompilerThread1" daemon [_thread_blocked, id=4260, stack(0x00000000069f0000,0x0000000006af0000)]

        0x0000000005f5b000 JavaThread "C2 CompilerThread0" daemon [_thread_blocked, id=4804, stack(0x00000000068f0000,0x00000000069f0000)]

        0x0000000005f59000 JavaThread "Attach Listener" daemon [_thread_blocked, id=6080, stack(0x00000000067f0000,0x00000000068f0000)]

        0x0000000005f57800 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=5632, stack(0x00000000066f0000,0x00000000067f0000)]

        0x0000000005edb800 JavaThread "Finalizer" daemon [_thread_blocked, id=5716, stack(0x00000000065f0000,0x00000000066f0000)]

        0x0000000005ed4800 JavaThread "Reference Handler" daemon [_thread_blocked, id=4068, stack(0x00000000064f0000,0x00000000065f0000)]

      =>0x00000000005bf800 JavaThread "main" [_thread_in_Java, id=4900, stack(0x0000000000030000,0x0000000000130000)]

       

      Other Threads:

        0x000000000068f800 VMThread [stack: 0x00000000063f0000,0x00000000064f0000] [id=5372]

        0x0000000005f89800 WatcherThread [stack: 0x0000000006bf0000,0x0000000006cf0000] [id=4780]

       

      VM state:not at safepoint (normal execution)

       

      VM Mutex/Monitor currently owned by a thread: None

       

      Heap

      PSYoungGen      total 152896K, used 5243K [0x00000000eaab0000, 0x00000000f5550000, 0x0000000100000000)

        eden space 131072K, 4% used [0x00000000eaab0000,0x00000000eafcec78,0x00000000f2ab0000)

        from space 21824K, 0% used [0x00000000f4000000,0x00000000f4000000,0x00000000f5550000)

        to   space 21824K, 0% used [0x00000000f2ab0000,0x00000000f2ab0000,0x00000000f4000000)

      PSOldGen        total 349568K, used 0K [0x00000000c0000000, 0x00000000d5560000, 0x00000000eaab0000)

        object space 349568K, 0% used [0x00000000c0000000,0x00000000c0000000,0x00000000d5560000)

      PSPermGen       total 65536K, used 5468K [0x00000000b0000000, 0x00000000b4000000, 0x00000000c0000000)

        object space 65536K, 8% used [0x00000000b0000000,0x00000000b0557120,0x00000000b4000000)

       

      Code Cache  [0x00000000028d0000, 0x0000000002b40000, 0x00000000058d0000)

      total_blobs=240 nmethods=33 adapters=161 free_code_cache=49863168 largest_free_block=10752

       

      Dynamic libraries:

      0x0000000000400000 - 0x000000000040e000     C:\Program Files\Adobe\Adobe Flash Builder 4.7 (64 Bit)\FlashBuilder.exe

      0x0000000077930000 - 0x0000000077ad9000     C:\Windows\SYSTEM32\ntdll.dll

      0x0000000077250000 - 0x000000007736f000     C:\Windows\system32\kernel32.dll

      0x000007fefe030000 - 0x000007fefe09c000     C:\Windows\system32\KERNELBASE.dll

      0x0000000077830000 - 0x000000007792a000     C:\Windows\system32\USER32.dll

      0x000007fefe6e0000 - 0x000007fefe747000     C:\Windows\system32\GDI32.dll

      0x000007fefea80000 - 0x000007fefea8e000     C:\Windows\system32\LPK.dll

      0x000007feffa40000 - 0x000007feffb09000     C:\Windows\system32\USP10.dll

      0x000007fefe7d0000 - 0x000007fefe86f000     C:\Windows\system32\msvcrt.dll

      0x000007fefc710000 - 0x000007fefc904000     C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514 _none_fa396087175ac9ac\COMCTL32.dll

      0x000007fefeb20000 - 0x000007fefeb91000     C:\Windows\system32\SHLWAPI.dll

      0x000007fefdc20000 - 0x000007fefdc77000     C:\Windows\system32\apphelp.dll

      0x000007feebc60000 - 0x000007feec0c7000     C:\Windows\AppPatch\AppPatch64\AcXtrnal.DLL

      0x000007fefea90000 - 0x000007fefeabe000     C:\Windows\system32\IMM32.DLL

      0x000007feff930000 - 0x000007feffa39000     C:\Windows\system32\MSCTF.dll

      0x0000000180000000 - 0x0000000180006000     C:\PROGRA~2\KASPER~1\KASPER~1\x64\kloehk.dll

      0x000007fefe210000 - 0x000007fefe2eb000     C:\Windows\system32\ADVAPI32.dll

      0x000007fefe440000 - 0x000007fefe45f000     C:\Windows\SYSTEM32\sechost.dll

      0x000007feffb10000 - 0x000007feffc3d000     C:\Windows\system32\RPCRT4.dll

      0x0000000000200000 - 0x0000000000215000     C:\PROGRA~2\KASPER~1\KASPER~1\x64\sbhook64.dll

      0x000007fefe870000 - 0x000007fefea73000     C:\Windows\system32\ole32.dll

      0x0000000072000000 - 0x0000000072012000     C:\Program Files\Adobe\Adobe Flash Builder 4.7 (64 Bit)\eclipse\plugins\org.eclipse.equinox.launcher.win32.win32.x86_64_1.1.100.v20110502\ec lipse_1406.dll

      0x000007fefcda0000 - 0x000007fefcdac000     C:\Windows\system32\VERSION.dll

      0x000000006d800000 - 0x000000006dfb8000     C:\Program Files\Adobe\Adobe Flash Builder 4.7 (64 Bit)\jre\bin\server\jvm.dll

      0x000007fefbb70000 - 0x000007fefbbab000     C:\Windows\system32\WINMM.dll

      0x000000006d770000 - 0x000000006d77e000     C:\Program Files\Adobe\Adobe Flash Builder 4.7 (64 Bit)\jre\bin\verify.dll

      0x000000006d3b0000 - 0x000000006d3d7000     C:\Program Files\Adobe\Adobe Flash Builder 4.7 (64 Bit)\jre\bin\java.dll

      0x000000006d7c0000 - 0x000000006d7d2000     C:\Program Files\Adobe\Adobe Flash Builder 4.7 (64 Bit)\jre\bin\zip.dll

      0x000007fefd810000 - 0x000007fefd827000     C:\Windows\system32\CRYPTSP.dll

      0x000007fefd2e0000 - 0x000007fefd327000     C:\Windows\system32\rsaenh.dll

      0x000007fefd080000 - 0x000007fefd09e000     C:\Windows\system32\USERENV.dll

      0x000007fefdd90000 - 0x000007fefdd9f000     C:\Windows\system32\profapi.dll

      0x000007fefdc80000 - 0x000007fefdc8f000     C:\Windows\system32\CRYPTBASE.dll

      0x000000006d610000 - 0x000000006d627000     C:\Program Files\Adobe\Adobe Flash Builder 4.7 (64 Bit)\jre\bin\net.dll

      0x000007fefe3d0000 - 0x000007fefe41d000     C:\Windows\system32\WS2_32.dll

      0x000007fefe200000 - 0x000007fefe208000     C:\Windows\system32\NSI.dll

      0x000007fefd5c0000 - 0x000007fefd615000     C:\Windows\system32\mswsock.dll

      0x000007fefd5b0000 - 0x000007fefd5b7000     C:\Windows\System32\wship6.dll

      0x000007fefc3e0000 - 0x000007fefc3f5000     C:\Windows\system32\NLAapi.dll

      0x000007fef8390000 - 0x000007fef83a5000     C:\Windows\system32\napinsp.dll

      0x000007fef8370000 - 0x000007fef8389000     C:\Windows\system32\pnrpnsp.dll

      0x000007fef95f0000 - 0x000007fef961e000     C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL

      0x0000000077b00000 - 0x0000000077b07000     C:\Windows\system32\PSAPI.DLL

      0x000007fefd390000 - 0x000007fefd3eb000     C:\Windows\system32\DNSAPI.dll

      0x000007fef8360000 - 0x000007fef836b000     C:\Windows\System32\winrnr.dll

      0x000007fefcea0000 - 0x000007fefcea7000     C:\Windows\System32\wshtcpip.dll

      0x000007fefb980000 - 0x000007fefb9a7000     C:\Windows\system32\IPHLPAPI.DLL

      0x000007fefb930000 - 0x000007fefb93b000     C:\Windows\system32\WINNSI.DLL

      0x000007fef94d0000 - 0x000007fef94d8000     C:\Windows\system32\rasadhlp.dll

      0x000007fefb850000 - 0x000007fefb8a3000     C:\Windows\System32\fwpuclnt.dll

       

      VM Arguments:

      jvm_args: -Xms512m -Xmx1024m -XX:MaxPermSize=256m -XX:PermSize=64m -Dorg.eclipse.equinox.p2.reconciler.dropins.directory=eclipse/dropins -Declipse.application=com.adobe.flexbuilder.standalone.FlashBuilderApplication

      java_command: <unknown>

      Launcher Type: generic

       

      Environment Variables:

      CLASSPATH=.;C:\Program Files (x86)\QuickTime\QTSystem\QTJava.zip

      PATH=C:/Program Files/Adobe/Adobe Flash Builder 4.7 (64 Bit)/jre/bin/server;C:/Program Files/Adobe/Adobe Flash Builder 4.7 (64 Bit)/jre/bin;C:/Program Files/Adobe/Adobe Flash Builder 4.7 (64 Bit)/jre/lib/amd64;C:\Program Files\Adobe\Adobe Flash Builder 4.7 (64 Bit)\;C:\Program Files (x86)\NVIDIA Corporation\PhysX\Common;C:\Program Files\Common Files\Microsoft Shared\Windows Live;C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsP owerShell\v1.0\;c:\Program Files (x86)\Microsoft SQL Server\90\Tools\binn\;C:\Program Files (x86)\QuickTime\QTSystem\;C:\Program Files (x86)\Windows Live\Shared;C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static;C:\Program Files (x86)\McLaren Electronic Systems\ATLAS 9\Bin\;C:\Program Files\Adobe\Adobe Flash Builder 4.7 (64 Bit);

      OS=Windows_NT

      PROCESSOR_IDENTIFIER=Intel64 Family 6 Model 23 Stepping 6, GenuineIntel

       

       

       

      ---------------  S Y S T E M  ---------------

       

      OS: Windows 7 , 64 bit Build 7601 Service Pack 1

       

      CPU:total 2 (2 cores per cpu, 1 threads per core) family 6 model 23 stepping 6, cmov, cx8, fxsr, mmx, sse, sse2, sse3, ssse3, sse4.1

       

      Memory: 4k page, physical 3144236k(1492332k free), swap 6286620k(3774552k free)

       

      vm_info: Java HotSpot(TM) 64-Bit Server VM (20.6-b01) for windows-amd64 JRE (1.6.0_31-b05), built on Feb  3 2012 18:34:57 by "java_re" with MS VC++ 8.0 (VS2005)

       

      time: Fri Dec 07 17:17:17 2012

      elapsed time: 0 seconds

        • 1. Re: flash builder 4.7 crashes on start
          ludolef78 Level 1

          I finally found what probelem i have. Visual studio has corrupted one dll. Flahs is crashing due to my browser in 64bits which has problem. I found that it could be a probleme while installing a .net framework. But unfortunately i can't delete or uninstall this framework, i had no option to uninstall it. I guess the best way is to format my computer. But as i am waiting for a new worksatation dedicated to your tool and zbrush of course(for stage3d is a real improvment), i won't format it now it would take too much time to resintall everything and i would have to do this again when i will received my workstation

           

          If someone has problem like that there might be a solution(not the best but at least it works)

           

          To solve my problem as i have to make an app in flash builder. I downloaded the 32 bits version of flash builder 4.7. And i will resintall the 64 bits as soon as i received my workstation.