2 Replies Latest reply: Dec 10, 2012 11:10 AM by R York Funston RSS

    Windows 8 Pro Adobe Bridge CS6 x64 not responding

    R York Funston Community Member

      On my new SSD with a fresh install of Windows 8 Pro and Adobe CS6 Design and Web Premium, I regularly get a "(not responding)" warning in Bridge's ( x64) title bar when opening a folder location, and the program takes around 10-20 seconds to display folder contents. This seems to be an indexing or caching issue, but I have not resolved it through the following fix attempts.


      In Bridge settings, I have placed the cache on the OS SSD at "C:\Users\York\AppData\Roaming\Adobe\Bridge CS6\Cache", and I have placed it on a separate internal physical HDD at "D:\Adobe Bridge CS6 temp cache". I have experimented with all other options (100% previews, export, manage, compact, and purge cache - restarting the app after each tweak).


      I have Ctrl-opened Bridge to access the "Reset setting" dialog box, where I restored default preferences and purged the cache. This did seem to alleviate the problem temporarily, but it did not resolve it.


      I have not uninstalled, repaired, or re-installed Bridge because it is not listed as a standalone app in the "Windows Control Panel > Programs and Features > Uninstall or change a program" window or the Adobe CS6 Design and Web Premium installer.


      My system is Intel i7-2600K, Asus Maximus IV Gene-Z, Nvidia GeForce GTX 560 Ti, 32GB RAM, Samsung 840 250GB SSD, various HDDs.


      My other system, an Intel Quad-Core Q6600, Asus P5Q-Pro, AMD Radeon HD 6950, 8GB RAM, Samsung 840 250GB SSD, various HDDs, does not have this problem.


      Any thoughts are appreciated.