Problem Event Name: APPCRASH
Application Name: PhotoshopElementsEditor.exe
Application Version: 18.104.22.168
Application Timestamp: 4ca3884b
Fault Module Name: ScCore.dll
Fault Module Version: 22.214.171.12473
Fault Module Timestamp: 4b915b01
Exception Code: c0000005
Exception Offset: 0002287c
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Everytime I go to edit a file now, it stops working and gives this info.
I have tried uninstalling & reinstalling. Don't know what else to do. Been using it for months with no issues. I would try System Restore, but I don't have a good restore point saved.
Try resetting preferences
1. Close Elements.
2. Launch the Photoshop Elements Welcome Screen and hold down ctrl + alt + shift as you click Editor.
3. Continue to hold the keys until you see a message box asking if you want to delete Photoshop Elements settings file; click Yes. Elements will open with default preferences.