1 Reply Latest reply: Dec 8, 2012 9:59 PM by 27Prac RSS

    Photoshop Elements 9 Stopped Working - tried fresh install

    TWTHEREDDRAGON123

      Problem signature:

        Problem Event Name:          APPCRASH

        Application Name:          PhotoshopElementsEditor.exe

        Application Version:          9.0.0.0

        Application Timestamp:          4ca3884b

        Fault Module Name:          ScCore.dll

        Fault Module Version:          4.1.23.7573

        Fault Module Timestamp:          4b915b01

        Exception Code:          c0000005

        Exception Offset:          0002287c

        OS Version:          6.1.7601.2.1.0.768.3

        Locale ID:          1033

        Additional Information 1:          0a9e

        Additional Information 2:          0a9e372d3b4ad19135b953a78882e789

        Additional Information 3:          0a9e

        Additional Information 4:          0a9e372d3b4ad19135b953a78882e789

       

      Everytime I go to edit a file now, it stops working and gives this info.

       

      I have tried uninstalling & reinstalling. Don't know what else to do. Been using it for months with no issues. I would try System Restore, but I don't have a good restore point saved.