7 Replies Latest reply: Mar 12, 2013 11:32 AM by johnmike RSS

    Photoshop Edit function will not open. Windows 8

    RJAHampton Community Member

      After loading and using Adobe Photoshop Elements 11. I initially used the Edit on one occasion. I then went to use it again and it gives me the Photoshop graphic, but would not launch / open the Edit option.

       

      I checked the "Properties" tab on the Program and it stated it was set up for Windows XP Service Pack 3. I looked at other options listed and it only went up to Windows 7.

       

      I purchased it for Windows 8 from Amazon and it does have it printed on the box that it is for the latest Windows 8.

       

      Can you tell me if this can be fixed or whether I have been sold a product that is wrongly configured and will need replacing.

       

      Message was edited by: RJAHampton

       

      Message was edited by: RJAHampton

        • 1. Re: Photoshop Edit function will not open. Windows 8
          MW Design CommunityMVP

          Hello RJA,

           

          Are you saying that in the Compatibilty tab of the properties dialog for the application, the box "Run this program in compatibility mode for:" is set to "Windows XP (Service Pack 3"?

           

          If so, uncheck that box. Press OK. Then try and start PSE again. If that works, great. If not, then exit. Right-click on the shortcut, choose Properties again, Compatibility tab, and check the box to run as Administrator (assuming you are using an admin account in Windows). If it all strarts fine, then exit again. Go back to the Compatibilty tab and make sure that the Run as Administrator is unchecked.

           

          Try to start it normally. Does it now start and run OK?

           

          Take care, Mike

          • 2. Re: Photoshop Edit function will not open. Windows 8
            RJAHampton Community Member

            I have just tried both your options and neither Launches or Opens the Edit function from the PSE11 Graphic that appears after double clicking the Shortcut.

             

            I am concerned that a Windows 8  Compatibility Option is not available on the list.

             

            The Box does have the statement that it is for Windows 8 but if this is the case why does it just not "Plug and Play" ?

             

             

            Thanks

            Ron

            • 3. Re: Photoshop Edit function will not open. Windows 8
              RJAHampton Community Member

              Mark,

               

               I hadn't used the PSE11 Organiser function as I only wanted to Edit my photos at this point.

               

              I can Launch / Open the Organiser from the PSE11 Graphic, but then Clicking on the Edit function doesn't give me anything in any  of the options you identified.

               

              I don't know if this gives any more help in identifying possible issues ?

               

              Ron

              • 4. Re: Photoshop Edit function will not open. Windows 8
                skipalmoney Community Member

                Where is the Compatibility Tab?  I recently changed from Windows 7 to Windows 7 Ultimate and my editor will not open.   It says my licensing ha stopped working.  Error 150:30

                • 5. Re: Photoshop Edit function will not open. Windows 8
                  RJAHampton Community Member

                  If you go to the PSE Desktop "Shortcut" and Right Click on it you can see a list, one of which is "Propeties".

                   

                  Left click on "Propeties" and this will show you the information such as Compatibility.

                   

                  Hope this helps.

                   

                  Ron

                  • 6. Re: Photoshop Edit function will not open. Windows 8
                    skipalmoney Community Member

                    Thanks.  I changed it to Windows 7, but it still will not open.  

                    • 7. Re: Photoshop Edit function will not open. Windows 8
                      johnmike Community Member

                      This is a defect in PSE 11. I have seen Windows 7 and Windows 8 users complain about this issue. I am a  W7 user. The problem is when the PSE11 Editor function closes it is removed from the active applications list (See Windows Task Manager) but it remains running in the Processes list. So... Start the Windows Task Manager (Ctrl/Alt/Del) selectthe Processes tab and find “PhotoshopElementsEditor.exe *32”. Select this process and press “End Process”. You can now start the Editor with no problem. However once you close the Editor, you are back to the same problem and must repeat the process.