I want to know if the Activation Servers go down or disappear
like they did last week? Is our Company 5 copies of RoboHelp
Worthless? unable to be installed because you don't know how to fix
a server for a week? I Want to be able to Active my machines
whenever I need to, We paid for the software and if you can't keep
your end of the deal up, I want a Unlocked Version of RoboHelp!!
Becasue If Your servers disappear my investment is useless. You
need to be commited to RoboHelp or turn off the activation in
Robohelp. It doesn't appear that you are commited to Robohelp I
never see anyone from Adobe post in the forums. Outside of the post
that says we still support and develop it, Show us that you care.
You clearly know some background about RoboHelp's history by
your reference to "Outside of the post that says we still support
and develop it".
You should therefore be aware that this is the first time
this problem has arisen. Also your investment was not "useless" as
you put it because it would only have been an issue if the servers
had been down for more than seven days AND you needed to reinstall
all your copies during such a period.
It sounds more like you just want to knock RoboHelp because
of some history. If you read things more closely you would have
seen that Adobe have come on the scene and changed the policy so
that RoboHelp is now to be developed further. It will however be
some time before we see tangible evidence in the form of the
upgrade. You would also have seen the statement at the foot of all
posts saying "Important Note: These online forums are for
user-to-user discussions of Adobe products, and are not an official
customer support channel for Adobe. If you require direct
assistance, or prefer to contact Adobe support staff directly,
please contact Adobe support. " So if you want to take this up with
Adobe, there is no point in posting here.
Be clear that the Adobe Community Expert logo you see against
my name does not mean I work for Adobe. I am just a user of their