2 Replies Latest reply on Dec 12, 2012 7:47 AM by jonnysparkplugs

    Flash builder 4.7 upgrade

    jonnysparkplugs

      Has any one filled out the "Flash Builder 4.7 is a complimentary update from version 4.5." and heard back from Adobe? I did it last week, on tuesday or wednesday and haven't heard anything? it says you should expect to recieve the key within 2 working days?

       

      I've been using the trial of FB4.7 anyhow, just wondered if anyone has heard back?

       

      Thanks

       

      Mark

        • 1. Re: Flash builder 4.7 upgrade
          Lee Burrows Level 4

          i never got an email from adobe with the serial number but i did get an email saying the raised support ticket had been closed (after about 5 days).

           

          when i logged into adobe.com with my adobe id, the serial number was in the closed ticket details in support section.

           

          adobe have always been crap at customer service unfortunately - things never run smoothly

          • 2. Re: Flash builder 4.7 upgrade
            jonnysparkplugs Level 1

            Thanks for the reply.  I got that email as well although as my/Flash builder 4.5 was brought through volume licensing.  Turns out my key was in the volume licensings adobe account and not the account Flash builder was registered too(mine).

             

            Hope this helps anyone else that is waiting to hear back