20 Replies Latest reply: Jan 9, 2013 7:17 AM by the_wine_snob RSS

    "No Disk" Error (premiere elements 11)

    agilbert66@hotmail.com

      I have successfully installed Adobe Premiere Elements 11 on my PC:

           Dell XPS 8300 

           Intel Core i7-2600 Quad Core (3.4 GHz, 8MB Cache)

           • 1GB Radeon HD 6450 Graphics

           • 16GB DDR3 1333 RAM

           • 1TB 7,200RPM Hard Drive (2 x 500GB RAID 0)

           • Windows 7 Home Premium 64-Bit

       

      When I open the application and click "New Project" I get the following error message:

       

      AdobePremiereElements.exe - No Disk

      There is no disk in the drive.  Please insert a disk into drive

           \Devices\harddisk2\DR3

       

      I can "cancel", "try again", or "continue".  The only thing that works is to hit "cancel"  (several times).  Premiere Elements will then open, but the error message will keep recurring.   Adobe Support (Chat) has not been much help.

       

      Anyone else come across this?  This seems to be a common error in earlier versions (version 9), but I can't seem to find any good solution to it.   HELP!!!!

       

       

      UPDATE:   Just as an FYI..while it's possible (but doubtful) there is preloaded software interfering, there is no other software (or viruses) installed on this computer.

       

      Message was edited by: agilbert66@hotmail.com