I reported the following bug today:
Concise problem statement:
All DHTML effects in WebHelp—with the sole exception of drop-down and expanding hotspots—fail to execute on CLEAN Windows 8 systems (upgraded Windows 8 systems from Windows 7 do not seem to be affected), regardless of default browser.
Steps to reproduce bug:
Results: No DHTML in the WebHelp output execute, with the exception of drop-down and expanding text.
Expected results: DHTML displays as developed (and yes, "Update DHTML effects in topics" was run). It is important to note that all these effects display as expected when run from a Windows 7 machine.
I noticed this after being forced to format and reinstall my system drive, on which I'd previously done an in-place upgrade to Windows 8. There was no issue unitl I'd done a clean install of the OS, implying that something carried over from the Windows 7 setup to prevent the error.
I've tested this against IE10, Firefox, and Chrome with the same results: DHTML effects (such as Fly-in) don't work and, worse, whatever the effect is attached to does not display.
If anyone else is having this issue, it would be good to report it. If anyone has a possible fix or workaround, I'll be glad to be a test monkey.
I'm having the exact same problem with Robohelp 9 on Windows 7. My error message says: The value of the property "TextPopupInit is null or undefined, not a Function object"
I click Yes to the question "Do you want to continue running scripts on this page" and the page previews fine. I open the page in a web browser, and it also works fine.
Any help greatly appreciated.
Lea, I wouldn't hold my breath on this. As you can see, my original bug report was from a year ago and except for one dubious/mostly ineffective "update", Adobe has provided no solution to this or multiple other issues (including, over a year after it was released, Word 2013 compatibility).
Typically, Adobe wil issue an upgrade at value added that may address some issues and leave others in the dust. Sorry.