1 Reply Latest reply on Dec 11, 2012 12:18 AM by Mylenium

    photoshop cs5 Runtime Error


      Hello everyone:


      Can anyone tell me how to remove/fix the following problem that I get when I open up Adobe Photoshop CS5 on my laptop. 

      And it reads as follows: 




                                   " Microsoft Visual C++   Runtime Library

                                    Program\C:\Files Adobe\Adobe Photoshop CS5\Photoshop.exe

                                    This application has requested the Runtime to terminate

                                    terminate it in an usual way.


                                    Please contact the application's support team for more information."





      I have researched this problem but have not been successful in removing it once I open up Adobe photoshop CS5.   From my research I currently have the following on my lap top in an attempt to resolve this issue but still problem exists:



                                          (1)   Adobe Extend Script Toolkit CS5

                                           (2)   Adobe Extension Manager CS5

                                           (3)  Adobe Device Center CS5




      I have a Dell Inspiron laptop; Windows Vista Home Premium Edition; 32 bit operating system.


      I am looking for a solution for this problem.  It appears once I have opened up adobe photoshop CS5 and about four minutes into using CS5 the communication box appears with the information I quoted above.  I don't know what to do to resolve this issue.


      I am not a computer geek and have very limited computer knowledge so if you can answer in plain english - i will be very grateful.


      Thank you.