Are Photoshop, OS and drivers fully updated and have you performed the usual trouble-shooting routines (trashing prefs by keeping command-alt-shift/ctrl-alt-shift pressed while starting Photoshop after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved and making a note of the Preferences you’ve changed, 3rd party plug-ins deactivation, system maintenance, cleaning caches, font validation, etc.)?
The issue is most likely here:
3 screens ( 1920x1080, 1920x1080, 1024x768)
Unplug one of the monitors (the smallest one). Since it#s a different res and may in fact run on a different clock speed or connection, it throws everythiong ou tof whack - Win 8, the graphics driver and in turn PS' hardware acceleration stuff.
If the whole machine freezes, you're looking at problems with the OS, low level drivers, or hardware.
Most often the cause is tracked to bad RAM, but sometimes bad video cards, bad CPUs, bad motherboards, or bad power supplies have also been the cause.
As Chris points out, PS is not going to cause a BSOD, though some of its functions can trigger them, basically by revealing a weakness, or underlying problem, not revealed by most of your other programs. One example might be bad RAM, that does not come into play with many other programs, or similar.
This article might be useful for tracking down the actual cause: http://forums.adobe.com/message/3465303#3465303. It also has links to some tools to help troubleshoot.
Wow, you guys really rock
I do really appreciate the time you spent in reading and replying,
I will go through the suggestions and see how it goes. Thanks again
I have increased the RAM from 12 GB to 24 GB. And then reinstalled photoshop, till this moment no probelms, which is unusual!!.
I am experiencing now some of the issues that JJMack has posted the link about. to me it is way better than PC Freezing!!, I can live with that. If i get the issue a gain then I will change the AMD Catalyst version.
I will keep you guys posted. Thanks again.
Hi guys again,
Now three days have passed, no even a single freezing happening, which is totally unusual!!
I have six slots for the RAM, so what I did was simply removing the three RAMs (each 4 GB, total of 12 GB), then I put them back again in addition to three more RAMs, so the total now is six RAM chips and 24 GB. The issue is gone!!!
Could it be because one of the RAMs was loose!!, or 12 GB wasn't enough!! not sure. thanks to everyone, and for Chris and Bill for highlighting the RAM.
my RAM is Vengence by the way.
Just for an FYI for anyone else out there. CS6 seems to really be aggressive with swap file usage. I had a hard drive that was starting to go bad and while CS3 seemed to mostly ignore it and run fine CS6 would lock up in much the same manner ZioFoxy was describing. Checking to make sure you have a healthy hard drive is a good idea as well.
I would suspect that one, or more, of the RAM sticks was improperly seated, but that is just speculation, based on your expereinces. Some slots on some MoBo's, just seem to be easier to seat the RAM, while some are more "fiddley."
Good luck, and hope that the success is long-lived.
Catalyst 12.10 is known to be a problem with Photoshop, though you might find things settle down a bit with Photoshop set to "Basic" GPU mode.
If you can, uninstall 12.10 and install Catalyst 12.8.
I can't quite recall whether 12.8 was unavailable for Windows 8... If not try the latest 12.11 beta version.
Thanks guys again
It freezed when I opened Photoshop again after I left the PC without a restart for 6 days, but now PC certainly can survive freezing for way longer time than before.
is it something related to the RAM size? i started to feel that photoshop uses the RAM in an incremental way till it hits the end of the size number then it freezes the whole thing. Or I am making no sense any more!!!
No one can likely answer any further questions unless you confirm which of the above advice you've already taken.
Yeah, well you are right
So I refreshed the files of windows,
And I unplugged the small screen
downgraded to 12.8
Now crossing fingers not to freeze. it still takes longer though for te issue to happen after RAM increase.
I think it has to do with your display driver. What I do is disable my display driver in device manager, open photoshop and enable my display driver back again.