6 Replies Latest reply on Dec 13, 2012 1:29 PM by Olivia07

    Can't resize...?

    Olivia07

      Hello. I have used photoshop for years and bought Elements 9 a while back-I have yet been able to resize anything...bad disk? (Yes I know about the reisze tab).

        • 1. Re: Can't resize...?
          99jon Adobe Community Professional & MVP

           

          What exactly happens if you open an image in the Editor and click:

           

          Image >> Resize >> Image Size

          Or

          Image >> Resize >> Canvas Size

          • 2. Re: Can't resize...?
            Olivia07 Level 1

            Nothing-picture just stays there like I never hit a button

            • 3. Re: Can't resize...?
              99jon Adobe Community Professional & MVP

               

              The editor saved prefs often get corrupted. This is because PSE saves your settings each time you close the application. Problems can sometimes occur if you don’t let the program close properly or if you launch another application too quickly whilst closing down Elements. You may need to rebuild the editor preferences to resolve any conflicts. To begin, close Elements.

               

              Hold down the Ctrl+Shift+Alt keys and simultaneously click on the Edit button on the welcome screen. Release the three keys and look behind the welcome screen by closing it. Or hold down the keys whilst clicking on the desktop icon for the Editor or PhotoshopElementsEditor.exe in the Programs folder. Keep holding down all three keys until you get the settings option.

               

              You should see a pop up box with the words: Delete Adobe Photoshop Elements Settings File?

              Click on Yes

              Then wait whilst Elements rebuilds the preferences.

               

               

              • 4. Re: Can't resize...?
                Olivia07 Level 1

                Thanks so much-this has never been right so I'll try this-thanks so much

                • 5. Re: Can't resize...?
                  Olivia07 Level 1

                  Hi again-When I hit the three keys, all I get is a window with the following tabs:

                  General

                  Security

                  Details

                  Previous Versions

                  Not sure what to do with these...?

                  Thanks again

                  • 6. Re: Can't resize...?
                    Olivia07 Level 1

                    Hi again-When I hit the three keys, all I get is a window with the following tabs:

                    General

                    Security

                    Details

                    Previous Versions

                    Not sure what to do with these...?

                    Thanks again