I just purchased Photoshop subscription edition and I want to download the application, but when I go to login to Creative Cloud, I get this message "You are not eligible to use Creative Cloud services due to the Service Eligibility Requirements". What can I do to download my purchase? I've already tried changing my password, but I still can't access the download.
Help, I've failed trying to update my Photoshop CS5 to CS6. I can't get by your system of non-help. My name is Grant Haller. granthaller@earthlink.net. Can you help me.
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