0 Replies Latest reply on Dec 11, 2012 11:54 PM by debbie.j.kearns

    Why do I get "Invalid active info" and "File Format Error" when I try to open transferred ebooks.

    debbie.j.kearns

      I have just downloaded Digital EDitions 2.0 and have authroised the PC and downloaded some ebooks.  I transfer to my ereader though Digital EDitions and check their item info - looks fine, says I should eb able to read on any device, but when I try to open using the Ereader I get "Invalid active info" and then "File Format Error" with both Epub and PDF files.