Walk us through step by step what you are doing up to the point where it freezes...
All i do is launch the program,and then it becomes non responsive.
ive seen a quick tip to this problem but im afraid to act on it. Ive came across this:
When InDesign crashes each time it is started, this is most likely caused by a recovery file that gets loaded automatically and that causes the application to crash.
Locate the folder named ‘InDesign Recovery’ where such files are kept and delete all the files in it.
ive located my folder indesign,but i dont have a recovery folder.
ive also seen this tutorial by Anne-Marie Concepcion called
InDesign: 2. Deleting a crashing recovery file
all i have in my appdata/roaming/adobe/indesign
is the following:
OK, first the Recovery folder, by defualt, will be in the AppData\LOCAL\Adobe\InDesign\[Version No]\[Language]\Caches folder, not under Roaming.
Second, a Hand is not a crash, and is not laikely to be casued by bad recovery data. It's more likely a program error or a plugin or a bad font. What's the last message you see in the splash screen?
Ok so far so good its working again.
Last night i uninstalled indesign cs6,was to tired to do anythnig so i left it for this morning.
I reinstalled indesign again,and gave it another go with no luck,same non responding again thing.
then logged into the forum and saw your message where the recovery folder is located,went in it,and deleted everything in it.
tried to open indesign again,and again it became non responsive,then tried 2nd time,and there we go,its all working like a gun,back to normal.
i hope i dont come across this problem again,it was so frustrating.
so here is whats been kept in my recovery folder,i also have another 2 versions as you see,version 6.0 and 7.5,should i delete them or they dont affect indesign?
Each version of ID that's installed will have its own recovery folder that is used only by that version.
Oh no!it not working again!!!!!!!it worked for a while i opened an closed it,and now again the same problem!non responding!
whats happening?!Its also causing my pc to freeze up all my windows.indesing has gone crazy suddenly...
this is what i found in my recovery folder now:
seems like each time i opened/closed indesing its storing files in this recovery folder.
Clear the folder again. But you still have something on the system that's causing the problem in the first place.
Third-party Plugin? Font manager? Bad font (see Troubleshoot fonts | Mac OS X)?
Did you reinstall the update?
I treid this here with no luck:
I also uninstalled a font viewer which i had,allthough i dont think it was the problem.
Think its time for the format to take place...
Do you actually have any third party plugins installed? They certainly would be my first candidates for removal, at least temporarily, to diagnose. The most common third party plugin is an auto-activation plugin from your font manager, if you use one.
You can use the manual method of replacing the prefs that I describe in the link. Besides bypassing speed problems with the keyboard it gives you the opportunity to back then up and replace them so you don't lose yor customizations if the replacement doesn't help.
I dont use any plug-ins for Indesign, never have used such software. I tried many things to overcome this issue,3 times uninstall/reinstall, delete all adobe folders, cache,recovery folder versions,etc etc etc. I guess its a rare
thing for indesign to act not responding. So I just resulted to a disk format to be on the safe side.