2 Replies Latest reply on Dec 13, 2012 6:31 AM by Eddie_Coughlan

    Media Core CS 5.5 Has Crashed

    Eddie_Coughlan

      Upon opening a project, I keep receiving this error message and the program is forced to close.

       

      I'm running an HP Z800 64-bit dual Intel 2.93GHz 12 GB Ram. I've already reinstalled QT.

       

      Below are technical details, any help would be greatly appreciated. Thank you

       

      Problem signature:

        Problem Event Name:                        APPCRASH

        Application Name:                             Adobe QT32 Server.exe

        Application Version:                           5.5.0.0

        Application Timestamp:                     4d899f2f

        Fault Module Name:                          ntdll.dll

        Fault Module Version:                        6.1.7601.17725

        Fault Module Timestamp:                  4ec49b8f

        Exception Code:                                  c0000029

        Exception Offset:                                00090812

        OS Version:                                          6.1.7601.2.1.0.256.48

        Locale ID:                                             1033

        Additional Information 1:                  e8ad

        Additional Information 2:                  e8adce1c2b9e7be834b4063ac3c53863

        Additional Information 3:                  e8ad

        Additional Information 4:                  e8adce1c2b9e7be834b4063ac3c53863