1 Reply Latest reply on Dec 12, 2012 3:17 PM by chris.campbell

    Installation fails for Safari

    Matt_VL

      I am running a Mac OS 10.7+ with Safari.  I downloaded the update successfully, but installation failed.  I uninstalled Flash Player and redownloaded. Installation still fails (around the 5%-6% mark).  Suggestions?

        • 1. Re: Installation fails for Safari
          chris.campbell Adobe Employee

          Usually it gets farther than that in the few cases that it does freeze.  I'd recommend doing the following:

           

          1. Run our Flash Player uninstaller
          2. Open Disk Utility and Verify/Repair disk permissions
          3. Reboot your computer
          4. Download the latest Flash Player installer
          5. Mount the Flash Player dmg
          6. Right click on flash installer file
          7. Choose 'Show Package Contents'.
          8. Open 'Contents' then 'Resources'
          9. Run the file 'Adobe Flash Player.Pkg'