At least you got an error message. I tried and it just doesn't initiate. ZIP ZERO NADA. Have never been happy with Adobe support. Support page on this product is a joke. Endless loop of no help...
I realize that this is 2 years late, but I noticed there was no resolution.
I received this error myself with the version 2 and 3 of the software running windows 7 x64
I had to download the software, open a command prompt and navigate to the download location of the software and run the following command: ADE_3.0_Installer.exe /NCRC
ADE_3.0_Installer.exe is the application name
/NCRC skips the CRC check
Information found here: