I had to chuckle over this post as quite a number of people reported a problem whereby popups did exactly what you want and it was not what they wanted. Now you come along and want what those who had the problem saw as a bug!
Do not consider uninstalling the patches as 8.0.2 contained a fix for a problem that can wreck your project.
Sorry but I am not aware of any way of forcing what you want.
See www.grainge.org for RoboHelp and Authoring tips
That is funny, Peter - I've seen a number of those comments but I was hoping mine was a little different. We have a new person I'm mentoring through the program and her pop-ups do stay in the upper left - until she publishes. Once published, they are here and there, but much closer to the object.
Thanks for the response - I consider your comments pretty darn definitive.
Yes, Peter - my co-worker sees pop-ups in the upper left corner only when using Preview. Once it is published, tjhe pop-ups display as expected, near the point that was clicked.
Her version of RoboHelp was put on her machine with the same executable as mine. However, she has Windows 7 and IE9; I have Windows XP and IE8. Don't know if that may have something to do with it.
And speaking of IE9, I'm going to post a new question about a problem I'm finding with IE9 that I haven't been able to find in any searches yet.