In the image you provided you show mapping output for Premiere Pro WDM Sound.
What I'd like to see is what other outputs you have available to map to.
What does it show when you toggle down the menu in your Audio Output Mapping?
Mine shows the following:
I recommend first going into the "Audio Hardware" preferences (just above Audio Output Mapping) and check your settings there. The hardware you have selected should match the output mapping.
From there you should be able to configure your WDM settings and verify all your active channels. Additionally, if you have the option to use ASIO instead of WDM, I strongly recommend it. ASIO tends to be a much better interface and provide lower latency audio for your programs. If you don't have ASIO, you should get it here ---> http://asio4all.com/
Once you've verified your Hardware settings your output mapping should reflect it. If your Hardware settings don't show the proper outputs, then there are other issues.
Thanks for your help.
I was able to download ASIO 4 ALL and it's working great now. I was able to map the proper channels and I can mix in 5.1.
Playback is normal, but when I scrub the timeline, the audio is scratchy and poppy like somethings not right.
Any ideas on what that could be?
Hmmm...if you're having pops when you scrub the timeline it might be audio latency/buffer issues.
If you go into the ASIO HUD (get there from the Premiere Hardware Preferences settings like you did before, or look in your task bar and you should see the icon) you should see a bar on the bottom left that says "ASIO Buffer Size"
My display might look different from yours because I have the "Advanced" Settings showing. To access advanced options click on the little tool wrench in the bottom right of the ASIO window. After you locate the Buffer slider (seen circled above) you can change how many samples it is using to buffer. Generally the lower the number (further left you put the bar) the faster the audio responses are...but more unstable, resulting in pops and clicks when you playback or do anything with audio. The higher the number (further right you put the bar) the more stable the system and sounds with a tradeoff in response times. Try increasing the buffer size until you no longer hear the pops and clicks. The key is to try and get away using the lowest samples you can in your buffer without getting the pops and clicks.
Hopefully that works!
Yep, that worked too. Still a little bit of crackle but acceptable.
Thanks for all your help, you've saved me hours of beating my head against the wall!
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One other thing, to take into consideration, would be where the Cuts are made in the Audio Clip(s). PrPro does not have the "Cut on Zero-Crossings," like Audition, and other audio-editing programs offer. If one Cuts on spots, other than at Zero-Crossings, there can be pops, clicks, or other distortions. This article goes into a bit more detail: http://forums.adobe.com/message/3365894#3365894
Looks like you have gotten great advice on the Audio settings, and I agree that ASIO4All can be a wonderful little driver. I needed it on my workstation's sound card, and it has helped many, from those with fairly simple on-board chips, to folk with some esoteric pro audio gear.
Thank you for reporting your successes, and good luck getting everything flawless.
And a lot more crackles in Multicam mode when using Asio4all! any ideas?
On my system, with ASIO4All, I have not experienced any crackles, or pops, even in Multi-Cam mode.
Only issues that I have had were where I did not Cut on Zero-Crossings, but when I move the Cuts to a Zero-Crossing, the pops disappear. This article covers a little bit of that: http://forums.adobe.com/message/3365894#3365894
Not sure if that is what is happening, or if it is something totally different?
Very strange, i walked away for a wile, then unchecked in Cubase 6 ''Microsoft GS wavetable'' as output MIDI ports''
(a guy told about problems with the ASIO 4all set up in Cubase or Ableton)
And now.. n more craks even in multicam..
fingers crossed and listen again tomorrow
Hi Luc van Vliet. Would you please explain your problem? What are you doing that results in cracks? Just editing in multicam mode?
Have you adjusted your audio samples buffer like I mentioned above?
ScottGold and Luc van Vliet,
One more thing you both can try (if the popping is still happening) is the following:
These steps were provided in another forum thread where someone else had problems with audio pops/clicks/cracks.
It contains several steps I was already going to recommend, so I'm including it all.
Additionally, make sure your video card and system configuration/specs meet the min. requirements for the version of Adobe CS you are using.
For example, here: http://www.adobe.com/products/creativesuite/production/tech-specs.html
1. Re-create the Premiere Pro CS5 PluginCache.
The PluginCache is a Windows registry entry that stores information
about the status of all native Premiere Pro CS5 plug-ins and third-party
plug-ins. Re-create the PluginCache to eliminate problems that damaged
or obsolete plug-in data might cause.
To re-create the PluginCache, hold down the Shift key while you start
Premiere Pro CS5, and then release the Shift key when the Welcome to
Adobe Premiere Pro window appears.
2. To re-create the Premiere Pro CS5 preferences folders:
1. Close Premiere Pro CS5.
2. Rename the 5.0 folder (for example, to Old 5.0) in the
C:\Users\[your user name]\AppData\Roaming\Adobe\Premiere Pro folder.
3. Rename the Styles folder (for example, to Old Styles) in the
C:\Users\[your user name]\Documents\Adobe\Premiere Pro\5.0 folder.
4. Rename the Layouts folder (for example, to Old Layouts) in the
C:\Users\[your user name]\Documents\Adobe\Premiere Pro\5.0 folder.
5. Open Premiere Pro CS5. The application will create new preferences
3. Update or reinstall QuickTime.
An outdated version of Apple QuickTime or a damaged QuickTime file may
prevent Premiere Pro CS5 from operating correctly. To update QuickTime,
install the current version available from the Apple website at
4. Please uninstall Audio Driver and install the latest version of
5. Update Graphic Card Driver with the latest version.
My notes: I did not need to go as far as steps 3-5 and although my problem does not sound like it would be addressed by rebuilding the plugin cache or preferences folder, the loud popping sounds were eliminated or seriously reduced.
No adjustments, just the ASIO4All own settings.
Today again flawless NO crackles in CS6 (also perfect in 4 cam multicam) or in Cubase.
That little free driver really helped me, years ago, and then I became a "convert." I picked up on that tip, from the Audition forum.