6 Replies Latest reply on Dec 14, 2012 8:55 AM by Noel Carboni

    Photoshop has detected graphics hardware that is not officially supported for 3d


      From what I've read I thought 512 MB or vRAM would work with 3d. It used to anyhow. I get the pop up that says it's not officially supported for 3d, and has temporarily disabled 3d functionality.

      I've tried setting the prefences under graphics processor settings to Basic, Normal, and Adavanced with no luck getting the 3d to work again. It was working fine before the last update to 13.1


      I'm using a Mac Pro with 8 GB RAM, NVIDIA GeForce 8800 GT 512 MB, System 10.8.2


      Using PS CS6 extended


      Adobe Photoshop Version: 13.1 (13.1 20121126.r.220 2012/11/26:23:00:00) x64

      Operating System: Mac OS 10.8.2

      System architecture: Intel CPU Family:6, Model:23, Stepping:6 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1

      Physical processor count: 8

      Processor speed: 3200 MHz

      Built-in memory: 8192 MB

      Free memory: 4618 MB

      Memory available to Photoshop: 7318 MB

      Memory used by Photoshop: 70 %

      Image tile size: 1024K

      Image cache levels: 4

      OpenGL Drawing: Enabled.

      OpenGL Drawing Mode: Basic

      OpenGL Allow Normal Mode: True.

      OpenGL Allow Advanced Mode: True.

      OpenGL Allow Old GPUs: Not Detected.

      OpenCL Unavailable

      OpenGL Version: 2.1

      Video Rect Texture Size: 8192

      OpenGL Memory: 444 MB

      Video Card Vendor: NVIDIA Corporation

      Video Card Renderer: NVIDIA GeForce 8800 GT OpenGL Engine

      Display: 2

      Display Depth: 32

      Display Bounds: top=0, left=-2560, bottom=1600, right=0

      Video Renderer ID: 16918024

      Video Card Memory: 512 MB

      Display: 1

      Main Display

      Display Depth: 32

      Display Bounds: top=0, left=0, bottom=1600, right=2560

      Video Renderer ID: 16918024

      Video Card Memory: 512 MB

      Serial number: Tryout Version

      Application folder: /Applications/Adobe Photoshop CS6/

      Photoshop scratch has async I/O enabled

      Scratch volume(s):

        Maczilla HD, 278.4G, 107.7G free

      Required Plug-ins folder: /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Required/

      Primary Plug-ins folder: /Applications/Adobe Photoshop CS6/Plug-ins/

      Additional Plug-ins folder: not set


      Anyone have any ideas, or maybe I'm missing something. Nothing like getting an update and it busting what used to work. Dang!