2 Replies Latest reply on Dec 17, 2012 4:09 PM by jfb00

    FB 4.5 crash in windows 7 after today update

    jfb00 Level 3

      Hi all,

      After updating windows 7 update my FB 4.6 stop working. I found this error on a log file:

      #

      # A fatal error has been detected by the Java Runtime Environment:

      #

      #  EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x0018e24e, pid=4624, tid=1336

      #

      # JRE version: 6.0_16-b01

      # Java VM: Java HotSpot(TM) Client VM (14.2-b01 mixed mode windows-x86 )

      # Problematic frame:

      # C  0x0018e24e

      #

      # If you would like to submit a bug report, please visit:

      #   http://java.sun.com/webapps/bugreport/crash.jsp

      # The crash happened outside the Java Virtual Machine in native code.

      # See problematic frame for where to report the bug.

      #

       

      I reinstall the FB but no luck, this is very frustrating.

      Anyone knows how to fix this?

      Thanks

        • 1. Re: FB 4.5 crash in windows 7 after today update
          Ansury Level 3

          Title & post mention different versions, 4.5 or 4.6?

           

          Suggestions:

          -Try re-installing to the most recent version of Java - also might want to play with 32 bit vs 64 bit Java installs

          -Usually such errors make this kind of a thing a bit more obvious, but you could try messing with increasing the memory available to the jvm running FB. I believe modifying the -X values in FlashBuilder.ini should do this.  I had to do this once (who knows what they did to our workstations to require it), but like I said usually there's a more obvious error message...

          • 2. Re: FB 4.5 crash in windows 7 after today update
            jfb00 Level 3

            Thanks for trying...

            I did the java also without luck.

            I installed the FB trial 4.7 for now until I figure out how to fix this issue.

            Best,